Customer Relations Manager

Keillar Resourcing, Edinburgh

Job id:
LJA-38223515
Published:
18-11-2016
Expires:
16-12-2016
Job type:
Full-time
Salary level:  £20,600 - £24,100  per year

Working for a major bank you need very good complaint handling experience from a BUSINESS perspective - not PPI etc. You'll get 4 weeks training on systems/process/procedures. Must have complaint handling in regulated environment - business banking (lending). if you haven't done this for a while then that's not an issue. NOT PPI/Debt Recovery backgrounds - must be business banking as need to pick up quickly. Complaint handling - no other elements to the role. From all areas of business banking. Responding by telephone/email/letter - all responses by phone. Must be resilient, maintain...

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