Campaign and Customer Management/Support (FS/Cards)

Harvey Nash Plc, Midlothian

Job id:
LJA-38476856
Published:
23-11-2016
Expires:
21-12-2016
Job type:
Full-time

Our client is looking for an experienced Cards Campaign Support/Customer Management contractor to join their Edinburgh team on an initial 6 month basis. Reporting into the Head of Cards, you will be responsible for providing existing customer management support (ECM).Additional duties may include:* Provide insights into local and global ECM best practices* Identify opportunities to enhance the Back Book performance * Develop a Customer Management plan of campaigns and initiatives* Develop these campaigns based on data, analysis and business objectives* Develop business cases to support all...

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