Existing Customer Management (ECM) Support

Monarch Recruitment Ltd., Midlothian

Job id:
LJA-38451159
Published:
23-11-2016
Expires:
21-12-2016
Job type:
Full-time

Existing Customer Management (ECM) Support Edinburgh - 6 months - Competitive Day rate We are looking for a savvy, customer focused project specialist to work directly within the Head of Card's team to provide ECM support. Such support is expected to include: Provision of insights into local and global ECM best practicesECM thought leadershipWork with customer segmentation to identify opportunities to enhance the Back Book performance Develop an ECM annual plan of campaigns & initiatives based on data, analysis & business objectives ( ECM Annual Plan )Develop a business case to...

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