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Distribution Supervisor

Elgin, Moray

Published
30-04-2017
Practical information
Published:
30-04-2017
Expires:
04-05-2017
Job id:
329657376
Job type:
Full-time
Job sector:
Transport & Distribution
Job title:
Distributor
Leaflet Distributor
Experience:
SAP - SD (sales & distribution), Newspaper distribution, Customer services
Language:
English Fluent

This is an internal Elgin office based role and responsibilities will include, but not be limited to:

Responsible for all aspects of customer fuel orders and their distribution including liaising with 6 drivers and 1 Depot Operative re their daily routes and activities.

Planning and routing customer deliveries to ensure all routes are covered in a cost effective and efficient manner, and that loads/routes comply with legal limits and regulations.

Check drivers routes are conducted as planned and challenge differences.

Co-ordinate, organise and manage planning activities to take into account holidays, regular vehicle maintenance and any potential unforeseen unproductive downtime.

Conduct regular Driver meetings re delivery issues, Health & Safety updates, training issues etc.

Responsible for supervising Depot Operative to ensure periodic maintenance checks are undertaken timeously and housekeeping of our depot/warehouse areas is to the highest standard.

Manage and deal with customer complaints, from initial contact through to suitable and mutual beneficial resolution.

Responsible for maintaining adequate levels of fuel stocks at depot(s)

Manage and provide suitable supervision and support for Depot Administrator(s)

Act as back up cover for depot administrator(s) in the event of sickness and absence.

Administration Duties which will include: Handling inbound customer telephone calls and fuel enquiries concerning delivery timeframes, pricing and providing quotations. Recording and processing customer orders. Deal with and process face to face customer counter sales. Responsible for strict control of depot stocks through daily stock volume reconciliations.

Skill Set Required:

Excellent telephone manner & communication skills

Strong Customer Service skills

Good Geographical Knowledge

Must be IT literate

Ability to manage both drivers and customers

A hands on can do attitude is required

Please send your application, together with current CV (including present salary details), via email.

Apply now
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Share this job

Practical information
Published:
30-04-2017
Expires:
04-05-2017
Job id:
329657376
Job type:
Full-time
Job sector:
Transport & Distribution
Job title:
Distributor
Leaflet Distributor
Experience:
SAP - SD (sales & distribution), Newspaper distribution, Customer services
Language:
English Fluent
Location