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Medical Receptionist

Culloden Surgery

Inverness, Highland

Published
11-10-2021
Culloden Surgery
Practical information
Published:
11-10-2021
Expires:
15-10-2021
Job id:
330863736
Job type:
Part-time
Job sector:
Office/Administration, Health Services
Job title:
Medical Receptionist
Experience:
Reception, Medical Administration
Language:
English Excellent (written and spoken)

We are looking for a part time medical receptionist to join our reception team.

The position is for 4 days per week (Monday, Wednesday, Thursday & Friday).
The Surgery is open from Monday to Friday 8am-6pm.

Administrative staff work on a rota covering the opening hours of the Practice, working either an early or late shift which is either 7.45am to 4.15pm or 9.30am until 6pm.

As a new member of the administration team, you will be joining 7 other team members in order to ensure that all patient support functions operate efficiently and effectively.

This is a busy role requiring an individual who has the ability to work proactively, communicate effectively and prioritise work.

> You will deal with all incoming medical correspondence, ensuring that all items are logged and passed to the appropriate team member for action.
> You will also process requests for repeat prescriptions and home visits, log results, arrange appointments, process patient registrations and handle all patient enquiries, resolving them with colleagues within practice and externally within pharmacies and hospitals.
>The work involves using two bespoke medical packages - VISION and Docman.
Experience of using these would be beneficial but it is not essential as full training can be provided.
> You will also be required to undertake relief secretarial duties in the absence of our secretary.
> You should have experience in working with the public in a customer focussed role.
> You will need to be able to work in a busy office environment, be reliable, conscientious and have high attention to detail.
> You will also have to possess patience, empathy, be honest and remain calm under pressure.
> You should be positive and enthusiastic, have great communication skills and be flexible.
> You must uphold patient confidentiality at all times.

Full training will be provided.

The full job description and application form can be obtained from our website www.cullodensurgery.co.uk

All interested candidates should submit an application form to the Practice Manager Carol MacKintosh: carol.mackintosh2@nhs.scot by 5pm on Friday 15th October 2021. 

Apply now

Share this job

Culloden Surgery
Practical information
Published:
11-10-2021
Expires:
15-10-2021
Job id:
330863736
Job type:
Part-time
Job sector:
Office/Administration, Health Services
Job title:
Medical Receptionist
Experience:
Reception, Medical Administration
Language:
English Excellent (written and spoken)
Location