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Service Supervisor

Scot JCB

Ross-shire, Highland

Published
25-11-2021
Scot JCB
Practical information
Published:
25-11-2021
Expires:
09-12-2021
Job id:
330915613
Job type:
Full-time
Job sector:
Trade/Services, Transport & Distribution, Engineering and Science, Manufacturing, Industry, Warehouse
Job title:
Service Leader
Language:
English Fluent

Location: Muir of Ord
Salary: £Competitive
Contract Type: Permanent
Position Type: Full Time

As Service Supervisor you will be responsible for leading a talented team of engineers and apprentices, who are the life blood of what we do. 

You will play a vital role in the business as you will be first point of contact with our customers therefore, you must have excellent communication and organisational skills.

Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire.
Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Key duties and responsibilities:
> Lead a team of three engineers and two apprentices
> Develop and manage the team to strengthen productivity and quality control in the workshop
> Support engineers with technical queries and problem solving
> Mentor the apprentice engineers and keep up to date with college requirements
> Work closely with the parts and sales teams
> Raise sublets for the workshop
> Organise routine servicing and monthly inspections on stock machines
> Organise the emptying of skips and removal of waste oil and filters
> Order and organise workshop tools, sundries
> Ensure compliance with all health and safety procedures and promote a safe working environment
> Maintain a clean and tidy depot, workshop, and engineer vans

The ideal candidate will have:
> Relevant experience and qualifications e.g., City and Guild, NVQ or SVQ qualifications in Plant Maintenance
> At least three years experience as a technician and ideally management experience
> Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
> The ability to prioritise tasks and work well in a busy environment
> Strong attention to detail
> Great customer service skills and the ability to build rapport with our customers
> Good IT skills and working knowledge of Microsoft applications
> A flexible and positive outlook with an outgoing approach to work

In return you will receive:
> A competitive salary and discretionary bonus
> 29 days annual leave, rising to 34 after 10 years service
> Contributory pension scheme
> Employee assistance programme
> Healthcare cash plan (company paid)
> Company van
> Free on-site parking

To apply, please visit our website:
https://scot-jcb.currentvacancies.com/Jobs/Advert/2446929?cid=1942&rsid=0&js=0&LinkType=1&FromSearch=False 

Closing Date: Tuesday 14 December 2021

 

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Share this job

Scot JCB
Practical information
Published:
25-11-2021
Expires:
09-12-2021
Job id:
330915613
Job type:
Full-time
Job sector:
Trade/Services, Transport & Distribution, Engineering and Science, Manufacturing, Industry, Warehouse
Job title:
Service Leader
Language:
English Fluent
Location
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