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Waterway Operative

Scottish Canals

Inverness, Highland

Published
29-11-2021
Scottish Canals
Practical information
Published:
29-11-2021
Expires:
03-12-2021
Job id:
330905045
Job type:
Full-time
Job sector:
Travel, Customer Service, Call Centre
Job title:
Water technician
Experience:
Customer Advice, Customer care and service, Customer services
Language:
English Fluent

We are looking for a full time, permanent Waterway Operative to join our team based in the East District of the Caledonian Canal.

We are offering living wage + allowances (10% variable roster, 5.75% summer/ winter) for this role.

Scottish Canals also offers a generous annual leave entitlement of 34 days rising to 39 after 5 years (inc. public holidays), along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

Day to day tasks, including challenging aspects of the job:
> Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
Training will be provided.
> Schedule the movement of boats through the District as efficiently as possible
> Ensure that the customer experience is maximised by providing outstanding levels of customer service, including anticipation of and response to customer-related issues
> Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting, litter collection, fencing repairs, pontoon redecking etc.
> Comply with SCs Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to Behavioural Safety.
> Maintain accurate records as required such as timesheet, HAVs records etc.
> Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
> In accordance with Scottish Canals standards promote the organisation by maintaining a professional approach at all times.
> Operate appropriate plant & tools commensurate with the task in hand
(having achieved the correct competencies / training).
> Provide a first response for any emergencies/incidents that may occur on the waterway.
> Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
> Participate in the working and standby rota as directed, including out of hours water/ flood control duties
> Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken
> Work outside in all weathers
> Occasional travel to other Scottish Canals locations on the Caledonian Canal and elsewhere in Scotland

Skills and experience required:
> Experience of working within relevant environment e.g. a busy customer service environment, general vegetation management and general asset management.
> Experience of working as a key member of a small team
> Experience of computers and smart phones including email, online training, digital diaries and task-specific software
> Strong experience of maintenance skills, such as painting, woodwork, fencing, concreting, use of hand tools and small power tools, minor plumbing and preferred use of tractors or excavators
> Experience of administrative tracking e.g: data recording using computerised or manual systems
> Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
> Must have a full UK driver's licence and access to your own vehicle.
> Preferred experience of working with boats or in a marine environment and VHF licence holder
> Preferred cash handling experience
> Preferred canal water control experience

The successful candidate will be able to demonstrate the following qualities:
> A positive, 'can do' attitude
> Safety awareness
> Strong team-working ability
> Time management skills
> Problem solving capability
> Ability to work under pressure

The post is 5 days over 7 working a variable roster over the Spring, Summer and Autumn periods and Mon - Fri in Winter. 

You will be required to participate in a roster to undertake paid out of hours water/flood control duties.

Please apply via Scottish Canals website using the following link:
https://www.jobtrain.co.uk/scottishcanals/

Apply now

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Scottish Canals
Practical information
Published:
29-11-2021
Expires:
03-12-2021
Job id:
330905045
Job type:
Full-time
Job sector:
Travel, Customer Service, Call Centre
Job title:
Water technician
Experience:
Customer Advice, Customer care and service, Customer services
Language:
English Fluent
Location
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